Master Talk
The term “master talk” refers to any statement of a universal, authoritative or unquestionable truth. Examples include “Everyone knows that . . . “, “Experts agree that . . .”, and “It’s obvious that . . .” I recently experienced master talk and was struck by the intensity of my response as well as the many layers of my reaction. I got curious enough to do a little internal exploring. This is the story of what I found. I had facilitated a meeting and in a small group debrief afterward, there was mention of a method I had used and felt was successful. A colleague's response was, “We’ve had several consultants tell us that method never works.” It didn’t occur to me in the moment that this was master talk, though it was. What I was aware of in the moment was a visceral feeling of being shut down and judged. My sense of success and accomplishment vanished, and I entered a mental space in which my method was no longer valid. Effectively I was telling myself that my experience and ...